Privacy Policy


Introduction

Sunset Cruises and Beyond Travel is committed to protecting your privacy, safeguarding your personal information, and ensuring transparency in how we operate. This Policy Page outlines how we collect, use, store, and protect client information, as well as the standards and expectations associated with using our travel advisory services.

 Information We Collect

We collect only the information necessary to plan and manage your travel arrangements, including:

  • Full names, dates of birth, and contact information
  • Passport details or identification required for travel
  • Travel preferences, special requests, and accessibility needs
  • Payment information for advisor fees
  • Emergency contact details
  • Communication records related to your travel planning

We do not sell, rent, or share your personal information with third parties except as required to complete your travel arrangements.

How Your Information Is Used

Your information is used solely for the purpose of providing travel advisory services, including:

  • Researching and booking travel arrangements
  • Communicating with cruise lines, airlines, hotels, and tour operators
  • Sending confirmations, updates, and itinerary documents
  • Processing advisor fees
  • Providing customer support and travel assistance

We may also use your information to send travel updates, promotions, or newsletters if you opt in.

Data Protection & Security

We take reasonable measures to protect your personal information, including:

  • Secure storage of digital records
  • Restricted access to client files
  • Encrypted communication when possible
  • Secure payment processing through trusted platforms

While we strive to protect your data, no system is completely immune to security risks. Clients are encouraged to use secure networks when sharing sensitive information.

 Third‑Party Suppliers

Travel arrangements are fulfilled by independent suppliers such as cruise lines, airlines, hotels, and tour operators. These suppliers have their own privacy policies and data practices. Sunset Cruises and Beyond Travel is not responsible for how suppliers manage or store your information once it is submitted for booking.

 Cookies & Website Tracking

Our website may use cookies or analytics tools to improve user experience, track performance, and understand visitor behavior. Cookies do not collect personal information unless you voluntarily provide it through forms or communication.

You may disable cookies through your browser settings.

Communication Preferences

By using our services, you consent to receiving travel‑related communication via email, text, or phone. You may opt out of promotional messages at any time, though essential travel communication cannot be disabled.

 Accuracy of Information

Clients are responsible for providing accurate and up‑to‑date information. Incorrect or incomplete details may result in:

  • Booking errors
  • Additional fees
  • Denied travel
  • Delays in processing

We are not liable for issues arising from inaccurate client information.

Policy on Changes & Cancellations

All changes, cancellations, and refunds are governed by the policies of the supplier providing the travel service. Sunset Cruises and Beyond Travel:

  • Does not control supplier penalties
  • Cannot guarantee refunds
  • Charges non‑refundable advisor fees for planning services

We will assist with communication and documentation, but final decisions rest with the supplier.

Travel Insurance Policy

We strongly recommend purchasing travel insurance. Clients who decline insurance acknowledge they may be responsible for any financial loss due to:

  • Trip cancellation
  • Medical emergencies
  • Travel delays
  • Lost luggage
  • Unexpected disruptions

A Travel Insurance Acknowledgment form may be required.

Updates to This Policy

Sunset Cruises and Beyond Travel may update this Policy Page periodically to reflect changes in business practices, legal requirements, or technology. The most current version will always be available on our website.

Acceptance of Policies

By using our website, submitting information, or engaging our travel advisory services, you agree to the terms outlined in this Policy Page.